Shipping policy

United States

• We currently ship orders throughout the United States.

• Orders are processed and shipped within our standard fulfillment timelines.

• Shipping costs are calculated at checkout based on your location and selected shipping method.

• Customers are responsible for providing accurate shipping information at the time of purchase. Promes Tools is not responsible for delays or lost packages due to incorrect addresses.

Canada

• We are happy to ship orders to our Canadian customers.

• Please note: Shipments to Canada may be subject to import duties, taxes, and/or fees as determined by Canadian customs.

• These charges are not included in the product price or shipping cost shown at checkout. They are the responsibility of the buyer and must be paid at the time of delivery.

• Promes Tools is not responsible for any customs delays or additional charges once the package has left the United States.

General Notes

• Shipping times may vary depending on carrier, destination, and customs processing (for international shipments).

• Once your order has been shipped, you will receive a confirmation email with tracking details.